Key contacts...

Contacting our head office

Address	Helena Housing Head Office 3rd Floor, Court Building Alexandra Park Prescot Road St Helens WA10 3TT Open a map showing how to find us (requires Adobe Acrobat)
Telephone	01744 675555
General enquiries	enquiries@helenahousing.co.uk
Complaints	complaints@helenahousing.co.uk
Rent enquiries	rents@helenahousing.co.uk

To report a repair (9am to 6pm Monday to Friday)

Telephone	01744 637383
Non-emergency repairs	onecall@helenahousing.co.uk
Report a repair online	Click here to report a repair online>

To apply for a home to rent (9am to 5pm Monday to Friday except Wednesday when we close at 4pm for staff training)

Telephone	01744 636363
Email	info@under-one-roof.org.uk

Contacting our local neighbourhood offices

Duke Street local neighbourhood office (This office will be closed to the public from 4pm, Wed March 5th 2008)	144 Duke Street Town Centre St Helens Merseyside WA10 2JL Tel: 01744 675667
Derbyshire Hill local neighbourhood office	193 Newton Road Parr St Helens Merseyside WA9 2JR Tel: 01744 677000
Newton local neighbourhood office (This office will be closed to the public from 5pm, Thurs 6th March 2008)	Town Hall Market Street Newton-le-Willows St Helens WA12 9BL Tel: 01744 677900
Moss Bank local neighbourhood office	70 Bowness Avenue Moss Bank St Helens Merseyside WA11 7EQ Tel: 01744 677050
Sutton Fold local neighbourhood office (This office will be closed to the public from 5pm, Thurs March 13th 2008)	2 Lancots Lane Sutton Fold St Helens Merseyside WA9 3EX Tel: 01744 671400
Thatto Heath local neighbourhood office	70/72 Thatto Heath Road Thatto Heath St Helens Merseyside WA10 3QS Tel: 01744 677125

All local neighbourhood offices are open from 9am-5pm, Monday, Tuesday, Thursday and Friday. They close at 4pm every Wednesday.

Services available at our offices

	Customer Helpdesk	Repairs Freephone
Head Office (Alexandra Park)
Derbyshire Hill local neighbourhood office
Duke Street local neighbourhood office
Moss Bank local neighbourhood office
Newton local neighbourhood office
Sutton Fold local neighbourhood office
Thatto Heath local neighbourhood office
Telephone payments	01744 636969
Direct Debit helpline	01744 675553

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